Lost pet help in London, Ontario

Who to call first in London

Pickup and bylaw enforcement
London Animal Care Centre, the City’s contracted service, 519-685-1330
Where a picked-up animal is held
The City of London public pound at the London Animal Care Centre, Pine Valley Boulevard, 519-685-1330

London contracts animal care and control to the London Animal Care Centre — a private corporation that the City’s Public Pound By-law appoints as Poundkeeper. The Humane Society London & Middlesex is a separate charity.

Dogs and cats are not always the same answer. The Public Pound By-law puts it in one line: the Poundkeeper’s duty to impound covers "any animal (including dogs, excluding cats) running at large". Cats are handled through the City’s cat identification programme instead, so there is no at-large impound duty for a cat in London.

Checked against the City of London’s Public Pound By-law PH-5 on 4 October 2026 — read it yourself. Services and contracts change — confirm before you travel.

Two organisations in this directory name London in the area they cover: Humane Society London & Middlesex and London Animal Care Centre.

Between them they are shelters and humane societies and municipal animal services.

Further down the page, two organisations cover Ontario as a whole and five work Canada-wide.

Opening hours, intake practices and how each organisation wants to hear from you are set by that organisation, not by this directory — check its own page or call before you travel.

In London 2

These organisations name London in the area they cover.

Shelters and humane societies 1

Municipal animal services 1

Covering all of Ontario 2

Canada-wide 5

Registries and national bodies that work anywhere in the country.

Emergency vets

This directory does not list a verified emergency veterinary clinic in London yet. Your own veterinary clinic is the place to ask which emergency service it refers to.

Emergency capacity and availability change — phone before travelling.

All emergency vets in Canada

Your next step

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