Municipal animal services in Canada

The city or municipal side of animal control. In most of Canada this is a separate organisation from the local humane society, holds different animals, and runs its own stray list.

30 organisations

Alberta Animal Services

The contracted animal care and control service that impounds stray animals for Red Deer and several surrounding municipalities.

Covers

Red Deer, Stettler, Red Deer County and Clearwater County, Alberta

Call

403-347-2388 — Alberta Animal Services

Lost pet reports

Visit website of Alberta Animal Services (opens in a new tab) Details of Alberta Animal Services
Brampton Animal Services

The City of Brampton runs its own animal shelter on Chrysler Drive, holding strays found in the city.

Covers

Brampton, Ontario

Call

905-458-5800 — Brampton Animal Services

Animal services

Visit website of Brampton Animal Services (opens in a new tab) Details of Brampton Animal Services
City of Barrie Enforcement Services (animal control)

The City of Barrie branch that holds animal control: it takes the report, picks up a dog running at large and impounds animals under the Animal Control By-law. The City does not publish where an impounded animal is held, so ask on the call.

Covers

Barrie, Ontario

Call

705-739-4241 — City of Barrie Enforcement Services (animal control)

By-law Enforcement Services, 45 Cedar Pointe Drive; [email protected]. Callers may need to leave a message

Report a lost pet at City of Barrie Enforcement Services (animal control) (opens in a new tab) Details of City of Barrie Enforcement Services (animal control)
City of Burnaby Animal Control Office

Burnaby splits the job: the City's own animal control office takes the call and does the pickup, seven days a week, while the animal is reclaimed at the City's Community Animal Centre, which the BC SPCA operates.

Covers

Burnaby, British Columbia

Call

604-294-7944 — City of Burnaby Animal Control Office

City animal control office, available 9am to 5pm seven days a week; outside those hours the City directs callers to Burnaby RCMP non-emergency on 604-646-9999

Report a lost pet at City of Burnaby Animal Control Office (opens in a new tab) Details of City of Burnaby Animal Control Office
City of Calgary Animal Services

The City of Calgary's animal services, holding found animals and publishing listings of animals in care.

Covers

Calgary, Alberta

Call

311 — City of Calgary Animal Services

City of Calgary 311

Visit website of City of Calgary Animal Services (opens in a new tab) Details of City of Calgary Animal Services
City of Edmonton Animal Care & Control Centre

Where Edmonton's stray and lost pets are held, with a public searchable list of animals in care.

Covers

Edmonton, Alberta

Call

311 — City of Edmonton Animal Care & Control Centre

City of Edmonton 311

Visit website of City of Edmonton Animal Care & Control Centre (opens in a new tab) Details of City of Edmonton Animal Care & Control Centre
City of Kamloops Community Services (animal control)

Kamloops holds stray DOGS itself, on a four-day mandatory stray hold, and states that CATS are turned over to the BC SPCA immediately — so in this city the right first call depends on the species.

Covers

Kamloops, British Columbia

Call

250-828-3409 — City of Kamloops Community Services (animal control)

Community Services, 1303 Mission Flats Road

Report a lost pet at City of Kamloops Community Services (animal control) (opens in a new tab) Details of City of Kamloops Community Services (animal control)
City of Thunder Bay Municipal Enforcement Services

The city service that picks up stray dogs and cats in Thunder Bay and runs the municipal pound, with officers on call seven days a week.

Covers

Thunder Bay, Ontario

Call

807-577-6536 — City of Thunder Bay Municipal Enforcement Services

Dispatch, dialled as 807-577-MLEO

Visit website of City of Thunder Bay Municipal Enforcement Services (opens in a new tab) Details of City of Thunder Bay Municipal Enforcement Services
Community Animal Services — Lethbridge

The animal services operation for Lethbridge, holding pets found loose in the city and publishing a found-pets page.

Covers

Lethbridge, Alberta

Call

403-320-4099 — Community Animal Services — Lethbridge

Option 3

Report a lost pet at Community Animal Services — Lethbridge (opens in a new tab) Details of Community Animal Services — Lethbridge
Coquitlam Animal Shelter

The city’s own shelter on Mariner Way — the kennel for Coquitlam, Port Coquitlam, Port Moody and Pitt Meadows, and where Coquitlam dog licences are bought in person.

Covers

Coquitlam, Port Coquitlam, Port Moody and Pitt Meadows, British Columbia

Call

604-927-3580 — Coquitlam Animal Shelter

Bylaw Services, 7 days 8:00–21:00; holidays 9:00–16:30

Report a lost pet at Coquitlam Animal Shelter (opens in a new tab) Details of Coquitlam Animal Shelter
CRD Animal Shelter

The Capital Regional District shelter, which took over animal care for Saanich and most other Greater Victoria municipalities.

Covers

Capital Regional District including Saanich, British Columbia

Call

250-658-5745 — CRD Animal Shelter

Shelter line

Report a lost pet at CRD Animal Shelter (opens in a new tab) Details of CRD Animal Shelter
Delta Community Animal Shelter

The City of Delta's own animal shelter, holding found and stray animals from across the municipality.

Covers

Delta, British Columbia

Call

604-940-7111 — Delta Community Animal Shelter

Shelter line

Visit website of Delta Community Animal Shelter (opens in a new tab) Details of Delta Community Animal Shelter
District of North Vancouver Animal Shelter

The District of North Vancouver runs its own shelter and picks up stray dogs. The City of North Vancouver and West Vancouver are separate services.

Covers

District of North Vancouver, British Columbia

Call

604-990-3711 — District of North Vancouver Animal Shelter

Animal services

Visit website of District of North Vancouver Animal Shelter (opens in a new tab) Details of District of North Vancouver Animal Shelter
FVRD Community Animal Response & Education (CARE) Centre

The Fraser Valley Regional District runs animal control and the dog pound for Abbotsford, Chilliwack and three smaller communities. Its CARE Centre on Wolfe Road in Chilliwack is where a stray dog from any of them is held — and the FVRD states it cannot impound cats.

Covers

Abbotsford, Chilliwack, Harrison Hot Springs, Kent and Mission, British Columbia

Call

1-844-495-2273 — FVRD Community Animal Response & Education (CARE) Centre

Dialled as 1-844-495-CARE; from outside BC, 604-795-4638. The FVRD publishes CARE Centre hours of Monday to Saturday 8:30am to 5:00pm, closed statutory holidays

Report a lost pet at FVRD Community Animal Response & Education (CARE) Centre (opens in a new tab) Details of FVRD Community Animal Response & Education (CARE) Centre
Greater Sudbury Animal Shelter

The City of Greater Sudbury's own animal shelter — where a dog or cat found injured, abandoned or roaming at large in the city is held. It is at a temporary address while a permanent shelter is built, so phone before you travel.

Covers

Greater Sudbury, Ontario

Call

705-694-7387 — Greater Sudbury Animal Shelter

Dialled as 705-694-PETS. Temporary location since 31 July 2026: the former Copper Cliff Fire Hall, 35 Godfrey Dr., Copper Cliff P0M 1N0. Shelter hours Monday to Friday 10am to 4pm, Saturday and Sunday 10am to 2pm, closed statutory holidays

Report a lost pet at Greater Sudbury Animal Shelter (opens in a new tab) Details of Greater Sudbury Animal Shelter
Halifax Regional Municipality Animal Services

The municipality's own animal services for Halifax, Dartmouth and the rest of HRM, taking lost-pet reports through 311 and publishing photos of the pets in its care.

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Halifax Regional Municipality, Nova Scotia

Call

311 — Halifax Regional Municipality Animal Services

311 inside HRM, or 1-800-835-6428 toll-free in Nova Scotia

Report a lost pet at Halifax Regional Municipality Animal Services (opens in a new tab) Details of Halifax Regional Municipality Animal Services
Hamilton Animal Services

The City of Hamilton's own animal services and shelter at 247 Dartnall Road — the number to call for a stray in Hamilton, and the place a found animal is held. Animal Control Officer response runs 24 hours a day, seven days a week.

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Hamilton, Ontario

Call

905-574-3433 — Hamilton Animal Services

One number covers everything: Animal Control Officer response 24 hours a day, 7 days a week, plus lost and found enquiries Monday to Friday 8:30am to 4:30pm. Shelter at 247 Dartnall Road, Hamilton ON L8W 3V9

Report a lost pet at Hamilton Animal Services (opens in a new tab) Details of Hamilton Animal Services
London Animal Care Centre

The City of London's animal services centre, which handles lost and found pets, bylaw enforcement and shelter care.

Covers

London, Ontario

Call

519-685-1330 — London Animal Care Centre

Animal services

Visit website of London Animal Care Centre (opens in a new tab) Details of London Animal Care Centre
Mississauga Animal Services

The City of Mississauga runs its own animal shelter on Central Parkway West and publishes an online database of found pets.

Covers

Mississauga, Ontario

Call

905-896-5864 — Mississauga Animal Services

Shelter team, ext. 3

Report a lost pet at Mississauga Animal Services (opens in a new tab) Details of Mississauga Animal Services
Nanaimo Animal Control Services

The animal control service contracted by the City of Nanaimo, and the number the City itself publishes for a lost or found dog — including after hours.

Covers

Nanaimo, British Columbia

Call

250-616-0233 — Nanaimo Animal Control Services

Contracted animal control; the City says to call the same number after hours and follow the recorded message

Report a lost pet at Nanaimo Animal Control Services (opens in a new tab) Details of Nanaimo Animal Control Services
Oshawa Animal Services

The City of Oshawa’s own animal services, which it describes as a safe and warm space for lost and found animals within Oshawa.

Covers

Oshawa, Ontario

Call

905-436-3311 — Oshawa Animal Services

City line, also after hours

Visit website of Oshawa Animal Services (opens in a new tab) Details of Oshawa Animal Services
Pickering Animal Services

The City of Pickering runs its own animal shelter at Brougham, holding strays picked up in the city.

Covers

Pickering, Ontario

Call

905-427-0093 — Pickering Animal Services

Pickering Animal Shelter

Visit website of Pickering Animal Services (opens in a new tab) Details of Pickering Animal Services
Proanima

The animal services organisation contracted by Longueuil, Saint-Jean-sur-Richelieu and a number of other Montérégie municipalities, running a shared lost-and-found service.

Covers

Longueuil, Saint-Jean-sur-Richelieu, Boucherville and other Montérégie municipalities, Quebec

Call

450-655-2525 — Proanima

South Shore and Montérégie

Report a lost pet at Proanima (opens in a new tab) Details of Proanima
RDCO Dog Control and dog pound

Dog control for Kelowna and the rest of the Central Okanagan is a regional service, not a city one. The Regional District of Central Okanagan runs it from the dog pound at 890 Weddell Place in Kelowna, and it is the only authority in the region with a published after-hours route.

Covers

Kelowna, West Kelowna, Lake Country and Peachland, British Columbia

Call

250-469-6284 — RDCO Dog Control and dog pound

Dog Control, 890 Weddell Place, Kelowna. After-hours emergency 604-815-6006 or toll-free 1-888-670-2417

Report a lost pet at RDCO Dog Control and dog pound (opens in a new tab) Details of RDCO Dog Control and dog pound
Strathcona County Animal Control

The county’s dog control line — lost and found dogs, complaints and free trap loans, with found dogs transported to the Edmonton Humane Society.

Covers

Strathcona County, Alberta (Sherwood Park and rural areas)

Call

780-449-0170 — Strathcona County Animal Control

Mon–Fri 8:30–16:30; after hours 780-467-7741

Report a lost pet at Strathcona County Animal Control (opens in a new tab) Details of Strathcona County Animal Control
Surrey Animal Resource Centre

Surrey's municipal animal shelter, owned and operated by the City — the place a pet found anywhere in Surrey is supposed to be taken, and the place to claim one the City has picked up.

Covers

Surrey, British Columbia

Call

604-574-6622 — Surrey Animal Resource Centre

Shelter, 17944 Colebrook Road. For pickup of a stray by an Animal Services Officer, call the Bylaw Call Centre on 604-591-4370

Report a lost pet at Surrey Animal Resource Centre (opens in a new tab) Details of Surrey Animal Resource Centre
Toronto Animal Services

The City of Toronto's own animal services, which publishes a list of strays found in the last 14 days.

Covers

Toronto, Ontario

Call

416-338-7297 — Toronto Animal Services

416-338-PAWS, or 311

Visit website of Toronto Animal Services (opens in a new tab) Details of Toronto Animal Services
Vancouver Animal Shelter (City of Vancouver Animal Services)

The City of Vancouver's own animal services and shelter at 1280 Raymur Avenue — where a stray dog or small animal picked up in Vancouver is held. The City states this shelter does not accept cats.

Covers

Vancouver, British Columbia

Call

604-873-7000 — Vancouver Animal Shelter (City of Vancouver Animal Services)

Animal Services, 1280 Raymur Ave; the City publishes shelter hours of 10am to 6pm daily

Report a lost pet at Vancouver Animal Shelter (City of Vancouver Animal Services) (opens in a new tab) Details of Vancouver Animal Shelter (City of Vancouver Animal Services)
Victoria Animal Control Services

The animal control service for the City of Victoria, Oak Bay and Esquimalt, which are not covered by the regional shelter.

Covers

Victoria, Oak Bay and Esquimalt, British Columbia

Call

250-414-0233 — Victoria Animal Control Services

Victoria, Oak Bay and Esquimalt

Visit website of Victoria Animal Control Services (opens in a new tab) Details of Victoria Animal Control Services
Whitby Animal Services

The Town of Whitby runs its own animal services facility on Thickson Road North.

Covers

Whitby, Ontario

Call

905-655-0283 — Whitby Animal Services

Animal services

Visit website of Whitby Animal Services (opens in a new tab) Details of Whitby Animal Services

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